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Run agency and multi-client social operations

Separate client brands, credentials, approvals, teams, schedules, and reporting without blending tenant data.

Direct answer

Separate client brands, credentials, approvals, teams, schedules, and reporting without blending tenant data.

Where this pattern fits

Separate client brands, credentials, approvals, teams, schedules, and reporting without blending tenant data.

Best for: Agencies, franchise operators, consultants, and multi-brand marketing teams.

Problems this integration solves

Client credentials and content must stay isolated.

Approvers need client-specific review without administrative access.

Reporting must preserve account, provider, campaign, and time context.

Recommended workflow

  1. 1

    Create a brand per client or required security boundary.

  2. 2

    Assign client viewers or approvers and agency editors using least privilege.

  3. 3

    Use brand-specific provider apps, accounts, keys, and webhooks.

  4. 4

    Aggregate sanitized reporting in the agency system without reusing credentials across brands.

System ownership boundary

Keep ownership explicit

App9 Post enforces brand-scoped social resources. The agency system can own contracts, retainers, campaign planning, client billing, and cross-client portfolio reporting.

This boundary avoids synchronizing entire business databases into the publishing layer. Exchange stable identifiers and event references so both systems can reconcile without claiming ownership of the same record.

Expected outcomes

  • Cleaner client isolation
  • Explicit editor and approver responsibilities
  • Reusable integrations without shared raw credentials

Frequently asked questions

What should remain in the integrating product?

App9 Post enforces brand-scoped social resources. The agency system can own contracts, retainers, campaign planning, client billing, and cross-client portfolio reporting.

Can the integration work without the App9 Post scheduler UI?

Yes. The scheduler is one client of the same REST, SDK, MCP, SSE, and webhook interfaces available to other products.

Should an automated integration publish immediately by default?

No. It should declare draft, scheduled, or immediate mode explicitly and satisfy the brand approval and confirmation policy.

Was this useful? This documentation is reviewed against the public App9 Post contract. Use the API reference and live capability response for machine-enforced details.

Open API reference